Refund policy

Return & Exchange Policy

Food Items
All food items (including groceries, coffee, and sweets) are final sale and are not eligible for return, exchange, or refund, due to health and safety regulations.

Non-Food Items
We gladly accept returns and exchanges on non-food items within 2 days of delivery, provided the item is unused, in its original packaging, and in resalable condition.

• A 10% restocking fee may apply to returned orders.
• Shipping costs are non-refundable, and the customer is responsible for return shipping unless the item arrived damaged or defective.
• To start a return or exchange, contact us at info@levanthub.com with your order number.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery — the 10% restocking fee does not apply in these cases.